Can I claim for an old flight?
Yes, an older flight may still qualify. EU/UK claims can reach back 3–6 years, depending on the country. Canada has a 1-year filing deadline. Start with the free Flight Money Check.
What if the airline says it was an extraordinary circumstance?
Airlines can refuse EU/UK compensation for extraordinary circumstances. Include the airline's explanation in your free check so we can review it. We cannot guarantee that the refusal will be overturned.
What if the airline has already refused me?
Include the refusal in your free Flight Money Check. The $29 packet includes a denial-rebuttal letter. DFY filing includes a rebuttal of the first denial and a regulator complaint draft. Court action is not included.
How long does a payout take?
Weeks to months. Airlines decide claims and payment timing, so we cannot promise a payout date or outcome. The 24-hour free-check reply and 3-business-day packet delivery are our service timelines, not airline payout timelines.
Does the $99 cover everyone on my booking?
Yes. It is one $99 fee per booking, no matter how many passengers. We do not charge a separate filing fee for each person or take a percentage of anyone's payout.
Can you help with a US flight?
Our US claims cover denied boarding, lost or damaged baggage, and refunds the airline owes but hasn't paid. There is no US delay compensation. DFY filing includes a DOT complaint draft where relevant.
Can I use ClaimWing if I live in Germany?
You can use the free Flight Money Check and buy the $29 Claim Evidence Packet. DFY filing is not yet offered to residents of Germany because of a local registration rule for claims services.
Do I get the $99 back if the claim is denied?
If our intake review finds your claim ineligible, we refund the $99 in full. If the claim is eligible but is ultimately denied, the fee stands. The first-denial rebuttal and regulator complaint draft remain included. The eligibility guarantee is not a payout guarantee.